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Privacy Policy

Policy brief & purpose

The purpose of this policy is to describe how and why map16 Asset Management ltd might collect, store, use, and/or share your information when you download and use our mobile application (map16 mobile). Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at support@map16.co.uk. 

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Information We Collect

map16 Mobile automatically collects certain information when you use our application. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services and for our internal analytics and reporting purposes. The information map16 Mobile collects includes: 

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our services and which is recorded in log files. Depending on how you interact with us, this log data may include your device information, and settings and information about your activity in the service and device event information.

  • Device Data. map16 Mobile collects device data such as information about the phone or tablet you use to access the service. Depending on the device used, this device data may include information such device and application identification numbers, location, hardware model, and operating system. 

  • Location Data. map16 Mobile collects location data such as information about your device’s location, which can be either precise or imprecise. How much information map16 Mobile collects depends on the type and settings of the device you use to access the service. For example, map16 Mobile may use GPS and other technologies to collect geolocation data that tells us your current location. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the service.

 

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain the functionality of the App; To communicate with you, including responding to your inquiries, providing updates, and sending relevant notifications; To analyse usage patterns and trends to improve the quality and performance of our services; To detect, prevent, and address technical issues and security vulnerabilities;To comply with legal obligations and regulatory requirements;

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Sharing Your Information

Under no circumstances do we share any information to other companies or 3rd party service providers.

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Your Choices and Controls

You have the following choices and controls over your information:

  • Location Services: You can enable or disable location services within the App settings, and choose whether to share your GPS location with us.

  • Device Information: You may manage permissions related to device information through your device settings.

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Data Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. We implement industry-standard security practices and regularly review our security procedures to ensure the integrity and confidentiality of your data.

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Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected such information, we will promptly take steps to delete it.

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Data Retention

map16 will only keep your personal information for as long as it is necessary for the purpose set out in this policy unless a longer retention period is required or permitted by law. No purpose in this policy will require us to keep your personal information for longer than the period of time in which users have an account with us.

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Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page, with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

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Contact Us

If you have questions or comments about this policy, you may contact us by the following means;

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